What happens to my November ticket?

Tickets booked for dates in November have been moved to dates in December so that no customers miss out on the Lightopia experience. This has been communicated through Festicket via email

Please see below which dates November tickets have been reallocated to:

20th November to 3rd December

21st November to 7th December

22nd November to 8th December

27th November and 29th November to 9th December

28th November to 10th December

Customers who requested refunds

All refunds were paid on 25th November. A confirmation email was sent. Please allow up to 5 working days to be credited to your account.

Customers who wish to rebook

Rebooking discount codes will all be sent to arrive before the end of Friday 27th November.

The rebooking discount code is unique to you, can only be used once and is for the cash value of your original discount plus your booking fee.

You may rebook for any new date and make changes to the number of tickets you buy. The cash value of your original discount plus the booking fee you paid will be deducted from the total of your new order.